Community & Content Marketing

China, Shanghai
Full Time

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We are currently looking for an experienced hands-on, Community & Content Marketing to help cultivate and grow the thriving player community, in China. You'll help build even stronger engagement by serving as an ambassador to, and voice of Supercell amongst a community of millions of players in China! Ideally you are an independent, self-motivated Community veteran with a proven track record of Community and Social Media management in the entertainment or consumer-facing Internet industry, preferably in mobile or console gaming. You must have a track record of proactively identifying the needs of large communities and implementing effective solutions to address them. You should also be an avid gamer, a team player, self-starter, and a great fit in both the Supercell culture and the Community.

Responsibilities
  • Work with the Development & Community teams to build & lead a proactive social media and community presence for all Supercell games
  • Stay on the cutting edge of trends in Social Media and Community as a whole, help our games to get as much exposure as possible on the most impactful online medias
  • Work with internal stakeholders and partners to drive Supercell’s presence & content marketing in new identified social media opportunities 
  • Coordinate with localized Community Managers to conduct global community efforts across multiple continents, languages and time zones
  • Be a representative voice of our Chinese players in game development, marketing, operation decision-making processes
  • Collaborate with Player Support team to quickly and effectively troubleshoot, diagnose and fix potential problems and pain points for our players
  • Identify and foster relationships with advocates and content creators from the community. Develop and execute programs, initiatives and tools that enable them to reach more of our players
  • Interface with Marketing Team to develop campaign creative, tools and other new and better ways to reach and retain players
  • Constantly push the boundaries on how and what we give back to our players!
Requirements
  • 3+ years experience in community management with major games, entertainment or web publishing outlet
  • Proven track record of managing and interacting with large-scale Communities on a daily basis
  • Genuine interest on trendy social media in China, always love to explore new content platforms/gaming communities
  • Proven experience in social media on Weibo, WeChat, Bilibili, short video and live streaming platforms
  • Ability to quickly adapt to constantly changing digital trends and best practices
  • Excellent track record of working with a team, as well as independently as a self starter
  • Excellent oral and written English skills
  • Strong communication and presentation skills
  • Organized, detail-oriented, and able to execute on major projects
  • Passionate about people and online Communities
  • Passionate about games, especially Supercell games
  • Great, positive attitude and a true team-player
Why you will love it here
  • Independence and a lack of bureaucracy that clears the way for you to do the best work possible
  • Strong compensation and benefits. We create great teams and take very good care of them.
  • Put smiles on the faces of the 100 million people who play our games every single day
  • Travel to our offices in Helsinki, Seoul, San Francisco and Tokyo as well as annual company off-site meetings
  • Work with kind, humble teams that inspire
About Supercell

Supercell aims to create games that millions of people will play for years or decades to come. We believe the best people make the best games, and that’s who we’re looking for. If you love games and are passionate about playing and crafting them, and you’re looking for a job that provides you ownership and independence, you’re in the right place.

Supercell isn’t an entertainment company, it isn’t a start-up, and it isn’t just any game company. Our focus sets us apart. Focus means saying no a lot. To release four games, we have killed fourteen. We’ve shut down marketing campaigns because they weren’t perfect for our players, and we’ve scrapped a ton of game features that were simply too niche.

We also believe that focus means staying small. We hire only the most passionate doers and arm them with the trust and support to make the biggest impact possible. As part of a small, independent team at Supercell, you’ll be free to dream and succeed (and sometimes fail) big!

At Supercell every day offers a new playground with intriguing challenges, are you ready to play?