Responsibilities
Key stakeholder in the game leadership team, working directly with the Game Lead and collaborating closely with your peers across other functions
Support the Game Lead on strategic activities including business strategy, planning, and go to market strategy for soft launch, global launch and post launch live operations
Develop and own the live ops and monetization strategy for the game, taking into account audience expectations and the required milestones and target metrics
Own the roadmap of features and tools needed to grow, innovate and improve live ops of the game, and coordinate their development with relevant stakeholders. Define clear and measurable goals for each initiative driven and understand how it will lead to achieving your business goals.
Bring to the team an understanding of best-in-class F2P live ops activities, feature design and monetization mechanics
Ensure your team's decision making is based on a foundation of solid data and player insights, collaborating closely with key stakeholders across Game Analytics and Research, and continuously assess whether you are prioritizing the highest impact opportunities to improve the player experience and reach your business goals.
Work closely with key cross functional stakeholders across Game Analytics, Research, Live Operations & Monetization, and Marketing, ensuring close alignment with each stakeholder and identifying opportunities for collaboration and growth
Requirements
7+ years of work experience, with at least 3+ years in a leadership role with product ownership and/or team lead responsibilities.
Prior experience on a free-to-play mobile game that has been operated for multiple years with a strong track record of driving sustained growth
Strong understanding of live operations, monetization, and economy and how these capabilities interact with one another and contribute to business success.
Passionate about live operations, ready to be hands on when needed and with a clear vision on how to build and manage a high performing team of operators.
Able to work effectively and drive collaboration within a cross discipline game team including design, engineering, UI/UX, art, and other key functions.
Passion for games and being obsessed with delivering the best player experience.
Nice to have
Experience running live operations for the Chinese market
Working proficiency in Mandarin
Benefits and Compensation
Luring you in with glitter, glamour, and gems is not what we seek to do. We develop Supercell as an employer for you to do your best work and to call this the best experience in your professional life.
We want you to enjoy your time here fully, so we structure our compensation and benefits to serve this purpose. It starts with perceiving you as a human being, not a resource. Read More
About Supercell
We are a game company based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Since our launch in 2010, we've released six games globally – Hay Day, Clash of Clans, Boom Beach, Clash Royale, Brawl Stars, and Squad Busters.
To make six games, we've killed dozens along the way. That's because we're obsessed with quality. Our mission is to create great games that as many people as possible play for years and that are remembered forever. To achieve this goal, we put together the best possible teams and give them the freedom and independence to succeed. Read More
The Shanghai studio
As Supercell’s first international game development studio, the Shanghai studio is one of the most exciting things happening in Supercell and a unique opportunity to join at a relatively early stage to help shape our path. Our vision is to be a world-class international studio, making new global hit games while leveraging the unique advantages of the game development scene in China and broader Asia.
You Might Love It Here...
If you love games, Supercell is the place for you. We're made up of proactive, independent teams that have the freedom to do what they think is best for their players, our games, and the company.
We know it takes more than trust and independence to make great games, so we also take good care of our people, providing them with the compensation, work environment and resources they need to succeed and have fun while at it. Read More
You Are Not Your Job Title
Working with us means you won’t need to focus on chasing titles or climbing ladders. We’ve decided that our internal job titles don’t include prefixes like senior, junior, principal, or director. Instead, we embrace our non-hierarchical culture, allowing us to concentrate on what truly matters: doing what’s best for our players. Recognition isn’t tied to your job title, nor does your title define the impact you can have.
For hiring purposes, we do use industry-standard job titles to help attract talent. When it comes to public-facing spaces like LinkedIn, we trust and encourage everyone to select a title that feels most appropriate for them. Read More
This position is in Shanghai, but you're not?
Luckily, moving to Shanghai is easier than you might think. No matter where you would be moving from, our dedicated people will help you from beginning to end. We're here to ensure the process is as smooth as possible for you, your family and whoever and whatever you bring along. In addition to cats and dogs, we've even relocated a horse.
Not sure if you should apply?
Do it! You might feel like you don't tick all the listed requirements with stellar scores. That's fine! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you might require to fully engage in our recruitment process.
And here's a video about what we do. (Best enjoyed with salmiakki and rye bread)
We’re looking forward to hearing from you. It’s always exciting to receive thoughtful applications with more than just a blurry image of a cat. Although we do love cats.