We are looking for a Team Support Lead to help our central teams do their best work every day, while shaping how team support works at Supercell as we grow.

This role combines people leadership, hands-on team support, and the continuous development of ways of working. You will lead a small team of Team Support professionals and be accountable for how support is delivered across our tech, marketing, operations, and other central functions.

You will stay close and hands-on with everyday support needs, including travel arrangements, team days, offsites, and events, while also taking a longer-term view. A big part of the role is about developing your team, partnering with central team leads, and project managing improvements that make team support more scalable, consistent, and thoughtful over time.

We welcome applications until February 22nd 2026, so please send in your application before the deadline. To help us understand how you think and lead, please include a one-pager describing a situation where you were responsible for improving or scaling a support function while leading others.

What You'll Be Doing

• Leading and developing a team of Team Support professionals, with clear ownership for coaching, feedback, and day-to-day prioritization.

• Being an active people lead who supports growth, clarity, and well-being within the team.

• Personally contributing to hands-on support work such as travel arrangements, team days, offsites, and events.

• Owning complex travel planning and coordination, including international trips and multi-team travel.

• Planning and executing team events and offsites that are well-organized and feel effortless & meaningful for participants.

• Owning and project managing the development and scaling of the ways of working, including processes, tools and automation, in close partnership with the Head of Team Support & Events and the Live Games Team Support Lead.

• Working closely with Supercell central team leads to understand their upcoming needs and plan support proactively.

• Collaborating with other Team Support professionals across Supercell to align how we support teams globally.

What You Have

• Proven experience leading people, with direct reports, in a support, operations, or coordination function.

• Experience balancing hands-on work with responsibility for developing processes and ways of working.

• Previous experience with everyday support needs (travel arrangements, team days, offsites, and events) in a fast-paced and international environment.

• Experience from a company that has grown or scaled, where support processes needed to evolve, improve, or become more automated.

• Strong organizational skills and the ability to manage many moving parts without losing sight of details.

• Clear, thoughtful communication skills and a collaborative, service-minded approach.

• A genuine interest in supporting others and enabling teams to focus on their best work.

• Comfort with ambiguity, and the ability to bring structure, prioritization, and clarity to complex environments.

What Success Looks Like

• Your teams feel supported, connected, and able to focus on what they do best.

• Daily logistics – from travel to events – run smoothly and efficiently.

• Your Team Support group is trusted, collaborative, and constantly improving how they work.

• You bring broader experience, demonstrated capability, and genuine interest in building global, scalable processes in a fast-growing company environment.

• You also bring structure and care to a busy, creative environment – helping the whole company operate better.

Where You'll Be

This role is based at our Helsinki Office, and while we are supportive of hybrid work and working remotely every now and then, we expect you to be ready to spend most of the time working from the office.

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That's it about the role! Below, we've gathered some things we feel are important for you to know. Totally optional, but a highly recommended read.

Once you're ready to apply, just send us your application through the form on the bottom of the page.

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About Supercell

Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars. Our mission is to create great games that as many people as possible play for years and that are remembered forever.

So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings, and killing lots of projects.

Hey, You Might Love It Here!

Independent cells and trust are at the core of our culture. But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way.

You Are Not Your Job Title ™

Here, you won’t need to focus on chasing titles or climbing ladders. Internally, our job titles don’t include prefixes like Senior, Junior, Principal, or Director. Recognition isn’t tied to your title, as it doesn't define the impact you can have around here.

Benefits and Compensation

Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource.

Relocation? Yes!

No matter where you’re moving from, our dedicated mobility team and partners will support you throughout your move. We’ll ensure the process is as smooth as possible for you and anyone joining you – whether they’re family members of the human or animal kind!

Not Sure if You Should Apply?

Many candidates with great skills and experience second-guess themselves. The bar is high, but if this role excites you, apply! We’re here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process.

Wishing you all the best,
The Supercell Recruitment team

P.S.
Here's a video about what Supercell is about.
Best enjoyed with salmiakki and rye bread!