Accessibility Statement

At Supercell, we want all players to be able to access our web content. We’re committed to improving accessibility across our websites and welcome feedback to help us get better. We take every comment seriously and see it as an important part of making our experiences more inclusive for everyone.

Supercell is committed to making its digital services accessible, in accordance with the European Accessibility Act (Directive (EU) 2019/882) and the Finnish Act on the Provision of Digital Services 306/2019 (from now on referred to as “the Finnish Act”).

This accessibility statement applies to Supercell ID Rewards (id.supercell.com), from now on referred to as “the service”. The service is managed by Supercell Oy.

Compliance Status

The service is partially compliant with Web Content Accessibility Guidelines 2.1 Level AA standards (from now on referred to as “the Standards”). See ‘Non-accessible content’ for more details.

The service was last tested and this statement was last reviewed on June 27th 2025.

Preparation of this statement

This statement was prepared on June 19th 2025. It is based on an audit performed by Wunder Oy during June 2025.

Non-accessible content

The content or features discussed below is non-accessible for the specified reasons:

• Non-compliance with the European Accessibility Act (Directive (EU) 2019/882):

Supercell is committed to addressing any concerns and non-compliances by June 28th 2026.

Below in brackets, you can see the WCAG 2.1 success criterion or criteria the content and/or functionalities do not yet meet.

Non-compliance

Feedback and contact information

Supercell welcomes all feedback on the accessibility of the service.

You have a right to report any failures to comply with the Standards, and to request alternative versions of content that is inaccessible to you.

To send feedback on the technical accessibility of this service, the accessibility of the content of this service, or to request alternative versions of any of the content, please write to us at legal-requests@supercell.com. You should receive timely confirmation acknowledging the receipt of your feedback or request.

We are required by the Finnish Act to address your feedback or request within 14 days. If we are unable to address it within 14 days, we will contact you to inform you and extend the deadline by up to 14 additional days.

Enforcement Procedure

If your feedback or request is not acknowledged or addressed within the required timeframe, you have a right to file a complaint with the competent authority:

Finnish Transport and Communications Agency Traficom

Digital Accessibility Supervision Unit

Website: webaccessibility.fi

Email: saavutettavuus@traficom.fi

Telephone switchboard: 029 534 5000