China, Shanghai
fulltime

Community Manager, New Project


We are now looking for an experienced Community Manager to join one of our game teams in Shanghai. As part of the team, your focus is to communicate with players around the globe. You are the face (and voice) of the game team and an advocate for our players within the team and the company. You create daily content, engage with content creators and members of the community as well as external partners. You are involved with design discussions and the development of the game.

Our game team in Shanghai is new and we share the same goal with our brother studio in Helsinki - build games that players will love for years and years. As players ourselves, working on a game with millions of fellow players is both extremely exciting and challenging. We are a small, dynamic and agile team with a strong focus on fun and long-term goals. It is a very collaborative and open environment with loads of independence, flexibility and trust - which allows us to push the game in really interesting directions

Responsibilities

  • Communicate the team's vision to our players
  • Understand current trends within the community and provide the team with insights
  • Represent our players within the team and the rest of the company
  • Build & manage strong relationships with content creators
  • Help shape the game's development and influence design decisions
  • Collaborate closely with other internal teams and work with external partners

Requirements

  • Exceptional writing skills (native/near-native in English)
  • Being able to "read the room" and act accordingly
  • Comfortable on camera
  • Comfortable interacting with players online and face-to-face
  • Comfortable with managing a large global community
  • Passion for strategy or casual games
  • Experience addressing difficult situations within the community when required
  • Experience managing social media channels
  • Ability to work independently without guidance
  • Nice to have: Experience with social media management and business intelligence tools

How to apply

Please submit the following documents with your application:

  • CV
  • Cover letter
  • Examples of your most recent/favourite work across various platforms


About Supercell
We are a mobile game developer based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Since our launch in 2010, we've released five games globally – Hay Day, Clash of Clans, Boom Beach, Clash Royale and Brawl Stars.
To make five games, we've killed dozens along the way. That's because we're obsessed with quality. Our goal is to make the best games – games that are played by millions, enjoyed for years and remembered forever. To achieve this goal, we create the best possible teams and give them the freedom and independence that are core to our success.

About Shanghai studio
As Supercell’s first ever international game development studio, the Shanghai studio is one of the most exciting things happening in Supercell and a unique opportunity to join at a relatively early stage to help shape our path. Our vision is to be a world-class international studio, making new global hit games; whilst leveraging the unique advantages of the game development scene in China and broader Asia.

You might love it here...
If you love to think, talk, play and make games, Supercell is the place for you. We're made up of proactive, independent teams with the freedom to do what they think is best for their players, our games and the company at large. We know that it takes more than just independence to make great games, so we also take very good care of our people – providing them with the compensation, work environment and resources they need to succeed. Read More

This position is in Shanghai, but you're not?
Luckily, moving to Shanghai is easier than you might think. No matter where you would be moving from, our dedicated people will help you from beginning to end. We're here to make sure the process is as smooth as possible for you, your family and whoever and whatever you're bringing along. 

Interested?
Then just apply here

We’re looking forward to hearing from you. It’s always exciting to receive thoughtful applications with more than just a blurry image of a cat. Although we do love cats.

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