"An artist is only as good as their tools" 

Our mission* is clear, we are on course, and our team is growing. Join us to unlock the achievements of leveling up our toolbox! As a Tech & Tools Manager in our Trust & Safety team in Helsinki you’ll work with different internal stakeholders across teams and external partners to help the team deliver highly impactful projects that will contribute to a better and safer experience for hundreds of millions of players who love our games daily.

We are a small team, and a big part of the work is to enable successful development and ensure that we don’t carry on too many projects at once, instead focusing on the tools and tasks that bring the most value to Supercell.

You have a software engineer background, can understand complex software architecture, and can fluently design and discuss technical details with developers. You have previous experience in the area of Trust & Safety, and you understand what kind of tools a gaming company requires in this domain.

Your work routine would ensure that the team focuses on the right things, that prioritization and roadmaps are planned correctly, and that the software integrates well with existing services. You will also get into the code and participate in developing our tools and systems.

Does this sound like you? Great, prepare for the North, and join us here in Helsinki, Finland! Hint: You'll want a pair (or two) of cozy socks.

Responsibilities

• Gather details and requirements from different stakeholders and translate them into a roadmap for other developers.
• Design and own technical architecture and participate in the development with other developers.
• Independently work with internal teams and fully own the tools we use daily.
• Gather details and requirements from different stakeholders and translate them into tooling specs for the technical team.
• Facilitate and manage project development with a wide variety of setups - both external agencies and in-house developers (consultants).
• Ensure good deliverables, whether a platform to ensure fair play in our tournaments or a machine learning module to detect harmful behavior.
• Keep track of dozens of projects across their lifecycle, from the initial idea to ultimately sunsetting the product.
• Assess the impact of the products with a player-first mindset and drive improvements based on impact.
• Regularly survey and analyze the needs of all the regular users of our tools.

Requirements

• Prior experience (3+ years) working with internal or external developer teams in developing internal tools.
• Prior backend software development experience with languages such as Node.js, Java, and Go, with a little bit of understanding of the frontend.
• Prior experience (3+ years) working with internal or external Tech teams to develop tooling capabilities.
• Experience building or managing tools related to user safety, moderation, fair play, and anti-fraud.
• Able to thrive in a fast-paced environment where we deploy code to production multiple times a day while juggling different responsibilities and projects simultaneously.
• Good understanding of web-based content management systems and service delivery in the context of supporting gaming communities.
• Experience managing complex projects and using data to support prioritization.
• Exceptional written and verbal communication in English.
• Empathic and culturally aware, experience working in multicultural teams.
• Passion for games and providing the best support for the players who love them.
• Established commitment to doing what's best for players, first and foremost.
• Entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary).