We are looking for a people-oriented, creative and passionate leader to build and lead our brand new Community Experiences team. The team focuses on experiences for our most passionate and dedicated players, including, but not limited to, all levels of competitive play, live events, and merchandise.
The Community Experience Lead will together with the team work on all Supercell titles to make sure millions of players around the world have the best player and community experience possible, including our esports events for Clash of Clans, Clash Royale, and Brawl Stars! From building a team to driving great results, this person loves to think outside the box and strategically while getting their hands dirty. Responsibilities
Build and lead the Community Experience team by empowering and enabling teammates to deliver their best work
Develop and execute a clear long-term vision and strategy for the team that aligns with the company goals and targets
Monitor, identify and understand current market trends and sentiment, adapt to new information quickly and continue to aim to be a trendsetter in the community experience space
Together with the team design and set goals and KPIs, analyse community needs and results based on data, and make informed decisions and improvements to the programs to drive business results
Drive and facilitate cross-functional collaboration, and build relationships with Game Teams, the Community team, Business & Operations, Marketing, Entertainment & Partnerships etc.
Manage high-level budgeting and financial prioritisation for the team
Foster a creative and ambitious work environment where team members can thrive and develop, while taking on responsibilities that support the wider team
Be a hands-on leader who is willing to roll up your sleeves and take part in daily tasks as needed
10+ years of experience in the community, sports or entertainment field with a proven track record of making a positive impact on the business, organisation and community
5+ years of experience as a great people manager
In-depth understanding of what it takes to build and foster communities, drive positive impact through experiences and how to scale those efforts to drive business growth
Exceptional strategic and leadership skills, while still being a team player
Excellent project management, decision-making and organisational skills
Strong communication skills, and extensive experience collaborating with multiple stakeholders, teams and external partners
Growth mindset with a passion for creative problem solving, innovation and making world-class experiences for our community
Strong analytical thinking, flexible, action and results oriented, while not afraid to take calculated risks
Nice to have
Background and experience in the entertainment industry
Gaming or competitive play experience
Community management and marketingexperience
Business development experience
Located in or willing to relocate to Helsinki
Benefits and Compensation Luring you in with glitter, glamour, and gems is not what we seek to do. We develop Supercell as an employer for you to do your best work and to call this the best experience in your professional life. We want you to fully enjoy your time here, so we structure our compensation and benefits to serve this purpose. We start with perceiving you as a human being, not a resource. Read More
We are a game company based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Since our launch in 2010, we've released five games globally – Hay Day, Clash of Clans, Boom Beach, Clash Royale and Brawl Stars.
To make five games, we've killed dozens along the way. That's because we're obsessed with quality. Our goal is to make the best games – games that are played by millions, enjoyed for years and remembered forever. To achieve this goal, we create the best possible teams and give them the freedom and independence that are core to our success. Read More
You might love it here...
If you love to think, talk, play and make games, Supercell is the place for you. We're made up of proactive, independent teams with the freedom to do what they think is best for their players, our games and the company at large. We know that it takes more than just independence to make great games, so we also take very good care of our people – providing them with the compensation, work environment and resources they need to succeed. Read More
This position is in Helsinki, but you're not?
Luckily, moving to Helsinki is easier than you might think. No matter where you would be moving from, our dedicated people will help you from beginning to end. We're here to make sure the process is as smooth as possible for you, your family and whoever and whatever you're bringing along. Read More
Interested? Then just apply here
We’re looking forward to hearing from you. It’s always exciting to receive thoughtful applications with more than just a blurry image of a cat. Although we do love cats.